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#e2e8f0;background:#f8fafc;color:#334155;font-size:.78rem;font-weight:600;font-family:inherit;cursor:pointer;transition:all .15s cubic-bezier(.16,1,.3,1);outline:none;box-sizing:border-box}.baw-slot-btn:hover{border-color:#10b981;background:#f0fdf4;color:#047857;transform:translateY(-1px)}.baw-slot-btn.selected{border-color:#059669!important;background:#ecfdf5!important;color:#065f46!important;font-weight:700;box-shadow:0 0 0 2px #10b98147!important}.baw-no-slots{padding:14px;border-radius:10px;background:#f8fafc;border:1px dashed #cbd5e1;color:#64748b;font-size:.8rem;text-align:center;margin:6px 0}.baw-loading-slots{display:flex;align-items:center;justify-content:center;gap:8px;padding:16px;color:#0284c7;font-size:.82rem;font-weight:600}.baw-spinner{width:16px;height:16px;border:2px solid #bae6fd;border-top-color:#0284c7;border-radius:50%;animation:bawSpin .7s linear infinite}@keyframes 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#64748b;--border-color: #e2e8f0;--shadow-sm: 0 2px 8px rgba(0, 0, 0, .04);--shadow-md: 0 10px 25px -5px rgba(0, 0, 0, .05)}.main-workspace{max-width:1400px;width:100%;margin:1.5rem auto;padding:0 1.5rem;display:grid;grid-template-columns:440px 1fr;gap:1.5rem;align-items:stretch}@media(max-width:1024px){.main-workspace{grid-template-columns:1fr}}.workspace-col{display:flex;flex-direction:column}.workspace-col.hide-mobile{display:none!important}@media(min-width:901px){.workspace-col.hide-mobile{display:flex!important}}.bodymap-panel{background:#fff;border:1px solid var(--border-color);border-radius:24px;padding:1.5rem;display:flex;flex-direction:column;box-shadow:var(--shadow-sm);height:100%}.panel-header{margin-bottom:1.25rem}.panel-header-badge{display:inline-block;font-size:.7rem;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--primary);background:var(--primary-light);padding:2px 8px;border-radius:6px;margin-bottom:6px}.panel-header h3{font-size:1.15rem;font-weight:800;color:var(--text-main);margin:0;letter-spacing:-.01em}.panel-header p{font-size:.82rem;color:var(--text-muted);margin:4px 0 0}.bodymap-container{position:relative;display:flex;flex-direction:column;align-items:center;justify-content:center;background:radial-gradient(circle at center,#0284c70d,#f8fafce6);border-radius:18px;padding:1.5rem 1rem;border:1px solid #f1f5f9;flex:1;min-height:420px}.bodymap-svg{width:250px;max-width:100%;height:auto;cursor:pointer;filter:drop-shadow(0 6px 12px rgba(0,0,0,.05))}.bodymap-svg g[id] path{fill:#475569;stroke:#fff;stroke-width:.5px;transition:all .2s cubic-bezier(.4,0,.2,1);pointer-events:all}.bodymap-svg g[id]:hover path{fill:#0284c7;stroke:#38bdf8;filter:drop-shadow(0 0 8px rgba(2,132,199,.6))}.bodymap-svg g[id].selected path{fill:#0284c7!important;stroke:#38bdf8!important;filter:drop-shadow(0 0 12px rgba(2,132,199,.85))}.bodymap-tooltip{position:absolute;top:10px;background:#0f172a;color:#38bdf8;padding:6px 14px;border-radius:9999px;font-size:.8rem;font-weight:700;box-shadow:0 4px 12px #0f172a33;pointer-events:none;border:1px solid #1e293b;z-index:10}.additional-parts-tray{margin-top:1.25rem;padding-top:1rem;border-top:1px solid #f1f5f9}.tray-label{display:block;font-size:.74rem;font-weight:700;color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em;margin-bottom:8px}.tray-buttons{display:flex;gap:8px;flex-wrap:wrap}.tray-btn{padding:8px 14px;background:#f8fafc;border:1px solid var(--border-color);border-radius:10px;font-size:.82rem;font-weight:600;color:#334155;cursor:pointer;transition:all .15s ease}.tray-btn:hover{background:#f1f5f9;border-color:#cbd5e1;color:var(--text-main)}.tray-btn.selected{background:var(--primary-light);border-color:var(--primary);color:var(--primary)}.duo-chatbox-card{background:#fff;border:1px solid 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#00000005}.duo-question-icon{width:44px;height:44px;border-radius:14px;background:linear-gradient(135deg,#e0f2fe,#bae6fd);color:var(--primary);display:flex;align-items:center;justify-content:center;flex-shrink:0;box-shadow:0 4px 10px #0284c726}.duo-question-text{font-size:1.05rem;font-weight:800;color:#0f172a;line-height:1.4;margin:0;letter-spacing:-.01em}.duo-options-grid{display:flex;flex-direction:column;gap:10px;width:100%}.duo-option-card{display:flex;align-items:center;justify-content:space-between;padding:14px 18px;background:#fff;border:2px solid #e2e8f0;border-radius:16px;cursor:pointer;transition:all .18s cubic-bezier(.16,1,.3,1);box-shadow:0 2px 4px #00000005;text-align:left}.duo-option-card:hover{border-color:#38bdf8;background:#f0f9ff;transform:translateY(-2px);box-shadow:0 4px 12px #0284c714}.duo-option-card.selected{border-color:#0284c7!important;background:#e0f2fe!important;box-shadow:0 4px 14px #0284c726}.duo-option-left{display:flex;align-items:center;gap:12px;flex:1}.duo-card-icon{font-size:1.25rem;line-height:1;flex-shrink:0}.duo-card-label-group{display:flex;flex-direction:column}.duo-card-label{font-size:.92rem;font-weight:700;color:#1e293b}.duo-card-sublabel{font-size:.75rem;color:#0284c7;font-weight:600;margin-top:1px}.duo-radio-indicator{width:22px;height:22px;border-radius:50%;border:2px solid #cbd5e1;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:all .15s ease}.duo-option-card.selected .duo-radio-indicator{border-color:#0284c7;background:#fff}.duo-radio-dot{width:10px;height:10px;border-radius:50%;background:#0284c7}.duo-multi-container{display:flex;flex-direction:column;gap:12px;width:100%}.duo-check-box{width:22px;height:22px;border-radius:6px;border:2px solid #cbd5e1;display:flex;align-items:center;justify-content:center;color:#fff;transition:all .15s 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#0284c71a}.duo-input-bar button{width:36px;height:36px;border-radius:50%;background:var(--primary);color:#fff;border:none;display:flex;align-items:center;justify-content:center;cursor:pointer;flex-shrink:0;transition:all .15s ease}.duo-input-bar button:hover:not(:disabled){background:var(--primary-hover)}.duo-input-bar button:disabled{opacity:.4;cursor:not-allowed}.duo-input-bar .duo-mic-btn{background:#f1f5f9;color:#475569;border:1.5px solid var(--border-color)}.duo-input-bar .duo-mic-btn:hover:not(:disabled){background:#e2e8f0;color:#0f172a}.duo-input-bar .duo-mic-btn.listening{background:#ef4444;color:#fff;border-color:#dc2626;animation:duoPulse 1.4s infinite ease-in-out}@keyframes duoPulse{0%{box-shadow:0 0 #ef444499;transform:scale(1)}50%{box-shadow:0 0 0 8px #ef444400;transform:scale(1.05)}to{box-shadow:0 0 #ef444400;transform:scale(1)}}.duo-input-wrapper{position:relative;display:flex;flex-direction:column}.duo-listening-banner{background:#fee2e2;color:#b91c1c;padding:6px 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#ef444426}.emergency-alert-banner{background:#fef2f2;border:1px solid #fecaca;border-left:4px solid #ef4444;border-radius:12px;padding:12px;display:flex;align-items:flex-start;gap:12px}.emergency-alert-banner .alert-icon{color:#ef4444;flex-shrink:0;margin-top:2px}.emergency-text strong{display:block;font-size:.85rem;font-weight:800;color:#b91c1c;margin-bottom:2px}.emergency-text p{font-size:.82rem;color:#991b1b;margin:0;line-height:1.4}.result-header{display:flex;flex-direction:column;gap:8px;padding-bottom:12px;border-bottom:1px solid #f1f5f9}.result-header-top{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:8px}.urgency-badge{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;border-radius:9999px;font-size:.74rem;font-weight:700;text-transform:uppercase;letter-spacing:.04em}.urgency-badge.routine{background:#ecfdf5;color:#065f46;border:1px solid #a7f3d0}.urgency-badge.priority{background:#fffbeb;color:#92400e;border:1px solid #fde68a}.urgency-badge.emergency{background:#fef2f2;color:#991b1b;border:1px solid #fecaca}.specialty-badge{display:inline-flex;align-items:center;gap:5px;font-size:.74rem;font-weight:700;color:var(--primary);background:var(--primary-tint);border:1px solid #bae6fd;padding:3px 8px;border-radius:6px}.department-title{font-size:1.4rem;font-weight:800;color:var(--text-main);margin:4px 0 0;letter-spacing:-.01em}.alt-department-pill{font-size:.8rem;color:var(--text-muted)}.alt-department-pill strong{color:#334155}.result-summary-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px;background:#f8fafc;padding:10px 14px;border-radius:12px;border:1px solid #f1f5f9}.summary-item{display:flex;flex-direction:column}.summary-label{font-size:.72rem;font-weight:600;color:#64748b;text-transform:uppercase;letter-spacing:.04em}.summary-val{font-size:.85rem;font-weight:700;color:#1e293b;margin-top:1px}.severity-tag.mild{color:#059669}.severity-tag.moderate{color:#d97706}.severity-tag.severe{color:#dc2626}.result-section{display:flex;flex-direction:column;gap:4px}.section-title{display:flex;align-items:center;gap:6px;font-size:.8rem;font-weight:700;color:var(--text-main);text-transform:uppercase;letter-spacing:.04em}.title-icon.icon-blue{color:var(--primary)}.title-icon.icon-amber{color:#d97706}.section-text{font-size:.85rem;color:#475569;line-height:1.5;margin:0}.result-actions-row{display:flex;flex-direction:column;gap:8px;margin-top:6px}.view-specialists-btn{width:100%;padding:12px;background:linear-gradient(135deg,#0284c7,#0369a1);color:#fff;border:none;border-radius:12px;font-size:.9rem;font-weight:700;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:8px;transition:all .15s ease;box-shadow:0 4px 12px #0284c740}.view-specialists-btn:hover{transform:translateY(-1px);box-shadow:0 6px 16px #0284c759}.reset-btn{width:100%;padding:10px;background:#f8fafc;color:#475569;border:1px solid var(--border-color);border-radius:12px;font-size:.82rem;font-weight:600;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:6px;transition:all .15s ease}.reset-btn:hover{background:#f1f5f9;color:var(--text-main)}.disclaimer-note{font-size:.72rem;color:#94a3b8;line-height:1.4;margin-top:2px}@media(max-width:768px){.duo-chatbox-card{border-radius:12px;min-height:420px}.duo-progress-track{padding:12px 14px}.duo-body{padding:10px 12px 12px;gap:8px}.duo-card{padding:10px 12px;border-radius:12px;gap:10px}.duo-card-icon{width:38px;height:38px;font-size:1.2rem;border-radius:10px}.duo-card-title{font-size:.9rem}.duo-card-desc{font-size:.75rem}.duo-back-btn{padding:7px 12px;font-size:.78rem}.duo-input-bar{padding:10px 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#0284c733;flex-shrink:0}.chatbox-header-title h3{font-size:1.05rem;font-weight:800;color:var(--text-main);margin:0;letter-spacing:-.01em}.online-indicator{display:flex;align-items:center;gap:6px;font-size:.76rem;font-weight:600;color:var(--text-muted);margin-top:2px}.online-dot{width:7px;height:7px;border-radius:50%;background:#10b981;box-shadow:0 0 0 2px #10b98133;animation:pulseDot 2s infinite}@keyframes pulseDot{0%,to{transform:scale(1);opacity:1}50%{transform:scale(1.2);opacity:.8}}.avatar-toggle-pill{display:inline-flex;align-items:center;gap:5px;padding:5px 11px;border-radius:9999px;font-size:.72rem;font-weight:700;background:#f8fafc;border:1px solid #e2e8f0;color:#64748b;cursor:pointer;transition:all .15s ease;-webkit-user-select:none;user-select:none}.avatar-toggle-pill:hover{background:#f1f5f9;color:#0f172a;border-color:#cbd5e1}.avatar-toggle-pill.active{background:#e0f2fe;border-color:#38bdf8;color:#0284c7}.chatbox-messages{flex:1;padding:1.25rem;overflow-y:auto;overflow-x:hidden;display:flex;flex-direction:column;gap:12px;background:#f8fafc;text-align:left;box-sizing:border-box}.chat-message{display:flex;gap:8px;max-width:88%;align-items:flex-end;animation:messageFadeIn .2s ease-out;text-align:left;box-sizing:border-box}@keyframes messageFadeIn{0%{opacity:0;transform:translateY(5px)}to{opacity:1;transform:translateY(0)}}.chat-message.bot{align-self:flex-start;text-align:left}.chat-message.user{align-self:flex-end;flex-direction:row-reverse;text-align:left}.message-avatar{width:28px;height:28px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-bottom:2px}.chat-message.bot .message-avatar{background:#e0f2fe;color:#0284c7}.chat-message.user .message-avatar{background:#e2e8f0;color:#334155}.message-content{display:flex;flex-direction:column;gap:4px;text-align:left;max-width:100%;box-sizing:border-box}.chat-message.bot .message-content p{background:#fff;color:#0f172a;border:1px solid #e2e8f0;padding:10px 14px;border-radius:16px 16px 16px 4px;font-size:.88rem;line-height:1.45;box-shadow:0 1px 3px #00000008;margin:0;text-align:left!important;word-break:break-word;overflow-wrap:anywhere;white-space:normal;-webkit-hyphens:none;hyphens:none;box-sizing:border-box}.chat-message.user .message-content p{background:#0284c7;color:#fff;padding:10px 14px;border-radius:16px 16px 4px;font-size:.88rem;line-height:1.45;box-shadow:0 2px 6px #0284c738;margin:0;text-align:left!important;word-break:break-word;overflow-wrap:anywhere;white-space:normal;box-sizing:border-box}.chat-message.typing .typing-bubble{background:#fff;border:1px solid #e2e8f0;padding:10px 14px;border-radius:16px 16px 16px 4px;display:flex;align-items:center;gap:5px}.typing-bubble .dot{width:6px;height:6px;border-radius:50%;background:#94a3b8;animation:typingBounce 1.4s infinite ease-in-out both}.typing-bubble .dot:nth-child(1){animation-delay:-.32s}.typing-bubble .dot:nth-child(2){animation-delay:-.16s}@keyframes typingBounce{0%,80%,to{transform:scale(0)}40%{transform:scale(1)}}.chatbox-chips-tray{padding:.85rem 1.25rem .65rem;background:#fff;border-top:1px solid #f1f5f9;animation:trayFadeIn .25s ease-out}@keyframes trayFadeIn{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}.step-prompt{display:flex;flex-direction:column;gap:8px}.step-label{font-size:.72rem;font-weight:700;color:#64748b;text-transform:uppercase;letter-spacing:.05em;display:flex;align-items:center;gap:6px}.quick-chips-container{display:flex;flex-wrap:wrap;gap:8px;max-height:155px;overflow-y:auto;overflow-x:hidden;padding:2px 2px 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#0284c726}.quick-chip-btn:active{transform:translateY(0)}.quick-chip-btn:disabled{opacity:.5;cursor:not-allowed;transform:none}.multi-select-chips{display:flex;flex-wrap:wrap;gap:8px;max-height:145px;overflow-y:auto;padding:2px 2px 6px}.multi-chip{display:inline-flex;align-items:center;gap:6px;padding:8px 16px;border-radius:9999px;background:#fff;border:1.5px solid #e2e8f0;color:#334155;font-size:.82rem;font-weight:600;font-family:inherit;cursor:pointer;transition:all .2s cubic-bezier(.16,1,.3,1);outline:none;box-shadow:0 1px 3px #0000000a}.multi-chip:hover{border-color:#38bdf8;background:#f0f9ff;color:#0284c7;transform:translateY(-1px)}.multi-chip.selected{background:#e0f2fe;border-color:#0284c7;color:#0284c7;font-weight:700;box-shadow:0 0 0 3px #0284c726,0 2px 6px #0284c71a}.chip-check{display:inline-flex;align-items:center;justify-content:center;width:15px;height:15px;border-radius:4px;color:#0284c7}.confirm-multi-btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;background:linear-gradient(135deg,#0284c7,#0369a1);color:#fff;padding:9px 18px;border:none;border-radius:9999px;font-size:.82rem;font-weight:700;cursor:pointer;margin-top:6px;align-self:flex-start;transition:all .2s ease;box-shadow:0 2px 8px #0284c740}.confirm-multi-btn:hover:not(:disabled){transform:translateY(-1.5px);box-shadow:0 4px 14px #0284c759}.confirm-multi-btn:disabled{background:#cbd5e1;opacity:.6;cursor:not-allowed;box-shadow:none}.chatbox-listening-banner{background:#fee2e2;color:#b91c1c;padding:6px 14px;font-size:.76rem;font-weight:600;border-top:1px solid #fecaca;display:flex;align-items:center;gap:6px}.chatbox-input-form{display:flex;padding:.75rem 1.25rem;border-top:1px solid var(--border-color);background:#fff;gap:8px}.chatbox-input-form input{flex:1;padding:10px 14px;border:1px solid var(--border-color);border-radius:12px;font-size:.86rem;font-family:inherit;outline:none;transition:border-color .2s,box-shadow .2s}.chatbox-input-form input:focus{border-color:#0284c7;box-shadow:0 0 0 3px #0284c71a}.chatbox-input-form button{background:#0284c7;color:#fff;border:none;width:40px;height:40px;border-radius:12px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .2s;flex-shrink:0}.chatbox-input-form button:hover:not(:disabled){background:#0369a1}.chatbox-input-form button:disabled{background:#cbd5e1;cursor:not-allowed}.chatbox-input-form.disabled-completed{background:#f8fafc;opacity:.9}.chatbox-input-form.disabled-completed input{background:#f1f5f9;color:#64748b;cursor:not-allowed;border-color:#e2e8f0}.voice-agent-mic.disabled{opacity:.45;cursor:not-allowed!important;filter:grayscale(1)}.interaction-switch{display:flex;gap:0;border-bottom:1px solid var(--border-color);background:#f8fafc}.interaction-option{flex:1;display:flex;align-items:center;gap:10px;padding:11px 16px;border:none;background:transparent;cursor:pointer;font-family:inherit;font-size:.82rem;color:var(--text-muted);transition:all .2s ease;border-bottom:3px solid transparent;text-align:left;outline:none}.interaction-option:focus{outline:none}.interaction-option .interaction-icon{font-size:1.35rem;flex-shrink:0}.interaction-option div strong{display:block;font-size:.84rem;font-weight:700;color:var(--text-main);line-height:1.2}.interaction-option div span{display:block;font-size:.72rem;color:var(--text-muted);margin-top:1px}.interaction-option.active{color:var(--primary);border-bottom-color:var(--primary);background:#f0f9ff;box-shadow:inset 0 2px 4px #0284c70a}.interaction-option:hover:not(.active){background:#f1f5f9}.voice-agent{display:flex;flex-direction:column;flex:1;overflow:hidden;background:linear-gradient(165deg,#f0f6ff,#fff,#f8fafc);color:#0f172a}.voice-agent-main{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:flex-start;padding:.85rem 1.25rem 1rem;gap:.65rem;overflow-y:auto;overflow-x:hidden}.voice-agent-main::-webkit-scrollbar{width:5px}.voice-agent-main::-webkit-scrollbar-track{background:transparent}.voice-agent-main::-webkit-scrollbar-thumb{background:#94a3b84d;border-radius:9999px}.voice-agent-main::-webkit-scrollbar-thumb:hover{background:#94a3b880}.voice-agent-orb{position:relative;width:104px;height:104px;margin:4px auto 2px;display:flex;align-items:center;justify-content:center;cursor:pointer;flex-shrink:0;transition:transform .25s cubic-bezier(.16,1,.3,1)}.voice-agent-orb:hover{transform:scale(1.06)}.voice-agent-core{position:relative;width:72px;height:72px;border-radius:50%;background:radial-gradient(circle at 35% 35%,#fffffff2,#00dcff94 28%,#7800ff5c 60%,#0000281a);box-shadow:0 0 0 1.5px #00dcff8c,0 0 16px 4px #00dcff52,0 0 32px 8px #7800ff2e,inset 0 0 16px #00dcff2e;z-index:2;display:flex;align-items:center;justify-content:center;color:#00dcfff2;transition:all .35s ease}.sphere-ring{position:absolute;border-radius:50%;border:1.5px solid rgba(0,220,255,.5);pointer-events:none}.sphere-ring.r-eq{width:72px;height:18px;top:50%;left:50%;transform:translate(-50%,-50%);border-color:#00dcff99;box-shadow:0 0 6px #00dcff59;animation:ringRotate 6s linear infinite}.sphere-ring.r-m30{width:62px;height:13px;top:38%;left:50%;transform:translate(-50%,-50%);border-color:#8c00ff73;box-shadow:0 0 5px #8c00ff40;animation:ringRotate 9s linear infinite reverse}.sphere-ring.r-p30{width:62px;height:13px;top:62%;left:50%;transform:translate(-50%,-50%);border-color:#8c00ff73;box-shadow:0 0 5px #8c00ff40;animation:ringRotate 9s linear infinite}.sphere-ring.r-vert{width:18px;height:72px;top:50%;left:50%;transform:translate(-50%,-50%);border-color:#00dcff66;box-shadow:0 0 6px #00dcff33;animation:ringRotateVert 7s linear infinite}@keyframes ringRotate{0%{transform:translate(-50%,-50%) rotateX(80deg) rotate(0)}to{transform:translate(-50%,-50%) rotateX(80deg) rotate(360deg)}}@keyframes ringRotateVert{0%{transform:translate(-50%,-50%) rotateY(0)}to{transform:translate(-50%,-50%) rotateY(360deg)}}.voice-agent-ring{position:absolute;border-radius:50%;pointer-events:none}.voice-agent-ring.ring-one{inset:-10px;border:1.5px solid rgba(0,220,255,.25);box-shadow:0 0 14px 3px #00dcff1f,0 0 30px 6px #7800ff14;animation:haloBreath 3s ease-in-out infinite}.voice-agent-ring.ring-two{inset:-20px;border:1px solid rgba(120,0,255,.16);box-shadow:0 0 20px 4px #7800ff0f;animation:haloBreath 3s ease-in-out infinite 1.5s}@keyframes haloBreath{0%,to{opacity:.55;transform:scale(1)}50%{opacity:1;transform:scale(1.04)}}.voice-agent-orb.listening .voice-agent-core{background:radial-gradient(circle at 35% 35%,rgba(255,255,255,.95) 0%,rgba(0,255,160,.58) 30%,rgba(0,200,100,.32) 65%,transparent 100%);box-shadow:0 0 0 1.5px #00ffa099,0 0 20px 6px #00ffa059,inset 0 0 18px #00ffa026}.voice-agent-orb.listening .voice-agent-ring.ring-one{border-color:#00ffa059;animation:haloBreath .9s ease-in-out infinite}.voice-agent-orb.speaking .voice-agent-core{background:radial-gradient(circle at 35% 35%,rgba(255,255,255,.95) 0%,rgba(100,140,255,.65) 30%,rgba(120,0,255,.35) 65%,transparent 100%);box-shadow:0 0 0 1.5px #648cffa6,0 0 24px 8px #648cff52,inset 0 0 18px #648cff26}.voice-agent-orb.speaking .sphere-ring{animation-duration:1.5s!important}.voice-agent-orb.thinking .voice-agent-core{background:radial-gradient(circle at 35% 35%,rgba(255,255,255,.95) 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infinite}@keyframes micPulse{0%,to{box-shadow:0 0 #00c86400}50%{box-shadow:0 0 0 8px #00c8641f}}.voice-error{font-size:.75rem;color:#dc2626;margin-top:4px}.voice-exit-btn{padding:5px 14px;border-radius:9999px;border:1px solid #e2e8f0;background:#f8fafc;color:#64748b;font-size:.78rem;font-weight:600;cursor:pointer;transition:all .15s;flex-shrink:0}.voice-exit-btn:hover{background:#f1f5f9;color:#0f172a;border-color:#cbd5e1}.voice-header-btn-group{display:flex;align-items:center;gap:8px}.voice-settings-btn{display:inline-flex;align-items:center;gap:6px;padding:5px 12px;border-radius:9999px;border:1px solid #bae6fd;background:#f0f9ff;color:#0284c7;font-size:.78rem;font-weight:600;cursor:pointer;transition:all .2s ease;flex-shrink:0}.voice-settings-btn:hover{background:#e0f2fe;color:#0369a1;border-color:#7dd3fc;box-shadow:0 2px 6px #0284c726;transform:translateY(-1px)}.voice-settings-overlay{position:fixed;inset:0;background:#0f172a8c;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:9999;display:flex;align-items:center;justify-content:center;padding:16px;animation:voiceFadeIn .2s ease-out}@keyframes voiceFadeIn{0%{opacity:0}to{opacity:1}}.voice-settings-modal{background:#fff;border-radius:20px;width:100%;max-width:480px;box-shadow:0 20px 40px -10px #00000040,0 0 0 1px #0000000d;overflow:hidden;animation:voiceModalScale .25s cubic-bezier(.16,1,.3,1)}@keyframes voiceModalScale{0%{opacity:0;transform:scale(.94) translateY(8px)}to{opacity:1;transform:scale(1) translateY(0)}}.voice-settings-header{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid #f1f5f9}.voice-settings-title-group{display:flex;align-items:center;gap:8px;color:#0284c7}.voice-settings-title-group h4{margin:0;font-size:1.05rem;font-weight:700;color:#0f172a}.voice-settings-close{background:transparent;border:none;color:#94a3b8;cursor:pointer;padding:4px;border-radius:8px;display:flex;align-items:center;justify-content:center;transition:all .15s}.voice-settings-close:hover{background:#f1f5f9;color:#334155}.voice-settings-body{padding:20px;display:flex;flex-direction:column;gap:18px}.voice-setting-field{display:flex;flex-direction:column;gap:6px}.voice-setting-label{font-size:.84rem;font-weight:600;color:#334155}.voice-setting-select{width:100%;padding:10px 12px;border-radius:12px;border:1.5px solid #e2e8f0;background:#f8fafc;color:#0f172a;font-size:.88rem;font-weight:500;outline:none;cursor:pointer;transition:all .15s}.voice-setting-select:focus{border-color:#0284c7;background:#fff;box-shadow:0 0 0 3px 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#666}.leaflet-tooltip{position:absolute;padding:6px;background-color:#fff;border:1px solid #fff;border-radius:3px;color:#222;white-space:nowrap;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;pointer-events:none;box-shadow:0 1px 3px #0006}.leaflet-tooltip.leaflet-interactive{cursor:pointer;pointer-events:auto}.leaflet-tooltip-top:before,.leaflet-tooltip-bottom:before,.leaflet-tooltip-left:before,.leaflet-tooltip-right:before{position:absolute;pointer-events:none;border:6px solid 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#d8e8e1;--border-focus: #1eb869;--text-dark: #0d2820;--text-muted: #557569;--text-light: #7c988e;--accent-amber: #d97706;--accent-amber-bg: #fef3c7;--accent-red: #dc2626;--accent-red-bg: #fef2f2;--card-radius: 18px;--shadow-sm: 0 2px 8px rgba(10, 45, 34, .04);--shadow-md: 0 8px 24px rgba(10, 45, 34, .06);--shadow-hover: 0 12px 32px rgba(10, 45, 34, .1);--font-stack: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif}.appointments-page{min-height:100vh;background:var(--bg-page);background-image:radial-gradient(circle at 50% 0%,rgba(30,184,105,.06) 0%,transparent 60%);font-family:var(--font-stack);color:var(--text-dark);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;padding-bottom:env(safe-area-inset-bottom,60px)}.appointments-nav-bar{position:sticky;top:0;z-index:90;background:#ffffffeb;backdrop-filter:blur(14px);-webkit-backdrop-filter:blur(14px);border-bottom:1px solid rgba(216,232,225,.85);box-shadow:0 2px 12px #0a2d2208;padding:8px 16px}.nav-inner{max-width:860px;margin:0 auto;display:flex;align-items:center;justify-content:space-between;gap:12px}.nav-back-btn{display:inline-flex;align-items:center;gap:6px;padding:8px 14px;background:#f0f7f3;color:var(--text-muted);text-decoration:none;font-size:13px;font-weight:600;border-radius:20px;transition:all .2s ease;min-height:38px}.nav-back-btn:hover{background:#e2f1ea;color:var(--primary-deep);transform:translate(-2px)}.nav-back-btn .icon{font-size:16px}.nav-brand{display:flex;align-items:center;gap:8px}.brand-badge-icon{width:32px;height:32px;border-radius:10px;background:linear-gradient(135deg,#1eb869,#0f7a46);color:#fff;display:flex;align-items:center;justify-content:center;font-size:18px;box-shadow:0 3px 8px 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60px}.appointments-hero{text-align:center;margin-bottom:24px}.hero-pill{display:inline-flex;align-items:center;gap:6px;background:var(--primary-mint);color:var(--primary-mint-dark);font-size:12px;font-weight:700;padding:5px 12px;border-radius:30px;margin-bottom:12px;border:1px solid #cce8dc}.hero-pill-icon{font-size:14px}.appointments-hero h1{font-size:clamp(22px,5vw,32px);font-weight:800;color:var(--primary-deep);margin:0 0 8px;letter-spacing:-.02em}.appointments-hero p{font-size:clamp(13px,3vw,15px);color:var(--text-muted);max-width:520px;margin:0 auto;line-height:1.5}.appointments-hero strong{color:var(--primary-deep)}.phone-lookup-card{background:var(--bg-card);border:1px solid var(--border-soft);border-radius:var(--card-radius);padding:20px;box-shadow:var(--shadow-md);margin-bottom:24px;position:relative;overflow:hidden}.phone-lookup-card:before{content:"";position:absolute;top:0;left:0;right:0;height:3px;background:linear-gradient(90deg,#1eb869,#0f7a46)}.lookup-form{display:flex;flex-direction:column}.input-label{display:flex;align-items:center;justify-content:space-between;margin-bottom:10px;font-size:14px;font-weight:700;color:var(--primary-deep)}.input-label-badge{font-size:11px;font-weight:600;color:var(--primary-mint-dark);background:#f0f8f4;padding:3px 8px;border-radius:6px;border:1px solid #d4ebdf}.phone-input-wrapper{display:flex;align-items:center;position:relative;background:#fbfdfc;border:1.5px solid var(--border-soft);border-radius:14px;padding:4px;transition:all .25s ease;box-shadow:inset 0 1px 3px #0a2d2205}.phone-input-wrapper:focus-within{border-color:var(--border-focus);background:#fff;box-shadow:0 0 0 4px #1eb86926}.phone-prefix{display:flex;align-items:center;gap:6px;padding:0 12px 0 10px;color:var(--text-muted);border-right:1px solid #e3eee9;font-weight:700;font-size:14px;-webkit-user-select:none;user-select:none}.phone-prefix .input-icon{font-size:16px;color:var(--primary-green)}.phone-field{flex:1;border:none;outline:none;background:transparent;padding:12px 10px;font-size:16px;font-weight:600;color:var(--primary-deep);font-family:inherit;min-width:0}.phone-field::placeholder{color:#9cb1a8;font-weight:400;font-size:14px}.btn-clear-input{background:transparent;border:none;color:#9cb1a8;cursor:pointer;padding:8px;display:flex;align-items:center;justify-content:center;border-radius:50%;transition:all .15s ease;font-size:16px}.btn-clear-input:hover{background:#eef5f2;color:var(--text-dark)}.btn-search-appointments{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:12px 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infinite}.toolbar-actions{display:flex;align-items:center;justify-content:space-between;gap:8px}.filter-chips{display:flex;align-items:center;gap:6px;overflow-x:auto;padding-bottom:2px;-webkit-overflow-scrolling:touch}.filter-chip{background:#fff;border:1px solid var(--border-soft);color:var(--text-muted);font-size:12px;font-weight:600;padding:6px 12px;border-radius:20px;cursor:pointer;white-space:nowrap;transition:all .15s ease;min-height:32px}.filter-chip:hover{border-color:#bedad0;color:var(--primary-deep)}.filter-chip.active{background:var(--primary-deep);border-color:var(--primary-deep);color:#fff}.btn-refresh{display:inline-flex;align-items:center;justify-content:center;width:34px;height:34px;border-radius:50%;border:1px solid var(--border-soft);background:#fff;color:var(--text-muted);cursor:pointer;transition:all .2s ease;flex-shrink:0}.btn-refresh:hover{background:#f0f7f3;color:var(--primary-green-hover);border-color:#bedad0}.appointments-list{display:flex;flex-direction:column;gap:16px}.appointment-card{background:var(--bg-card);border:1px solid var(--border-soft);border-radius:var(--card-radius);padding:20px;box-shadow:var(--shadow-sm);transition:all .25s ease;position:relative;overflow:hidden}.appointment-card:hover{box-shadow:var(--shadow-hover);border-color:#bcd9cd;transform:translateY(-2px)}.appointment-card:before{content:"";position:absolute;top:0;left:0;bottom:0;width:4px;background:linear-gradient(180deg,#1eb869,#0f7a46)}.card-top{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:14px}.doctor-header-group{display:flex;align-items:flex-start;gap:12px;flex:1;min-width:0}.doctor-avatar{width:44px;height:44px;border-radius:12px;background:linear-gradient(135deg,#eaf8f1,#d4f2e3);color:var(--primary-mint-dark);display:flex;align-items:center;justify-content:center;font-size:22px;flex-shrink:0;border:1px solid #caebd9}.card-doctor-info{flex:1;min-width:0}.doctor-name-row{display:flex;align-items:center;flex-wrap:wrap;gap:6px 8px;margin-bottom:4px}.doctor-name-row h3{font-size:17px;font-weight:800;color:var(--primary-deep);margin:0;line-height:1.2}.card-doctor-spec{display:inline-block;background:var(--primary-mint);color:var(--primary-mint-dark);font-size:11px;font-weight:700;padding:3px 9px;border-radius:6px;text-transform:capitalize}.card-clinic-name{display:flex;align-items:center;gap:4px;font-size:12px;color:var(--text-muted);line-height:1.3}.card-clinic-name .pin-icon{font-size:13px;color:var(--primary-green);flex-shrink:0}.clinic-addr-sub{color:var(--text-light)}.status-badge-wrapper{flex-shrink:0}.card-status-badge{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:800;padding:5px 12px;border-radius:20px;text-transform:uppercase;letter-spacing:.04em;white-space:nowrap}.card-status-badge.confirmed{background:#dcfce7;color:#166534;border:1px solid #bbf7d0}.card-status-badge.pending{background:var(--accent-amber-bg);color:var(--accent-amber);border:1px solid #fde68a}.card-status-badge .badge-icon{font-size:13px}.card-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:10px;background:#f7faf9;border-radius:14px;padding:14px 16px;margin:14px 0 12px;border:1px solid #e3eee9}.card-field{display:flex;flex-direction:column;min-width:0}.card-field-label{display:inline-flex;align-items:center;gap:4px;font-size:11px;text-transform:uppercase;font-weight:700;color:var(--text-light);letter-spacing:.03em;margin-bottom:4px}.card-field-label .f-icon{font-size:12px;color:var(--primary-green)}.card-field-val{font-size:14px;font-weight:700;color:var(--primary-deep);word-break:break-word}.card-field-sub{font-size:11px;color:var(--text-muted);margin-top:2px}.date-val{display:flex;flex-direction:column;gap:4px}.date-text{font-weight:800;color:var(--primary-deep)}.slot-pill{display:inline-flex;align-items:center;gap:4px;background:#fff;color:var(--primary-mint-dark);font-size:12px;font-weight:700;padding:3px 8px;border-radius:6px;border:1px solid #cbe4d7;width:fit-content}.slot-pill .clock-icon{font-size:12px;color:var(--primary-green)}.fee-val{color:var(--primary-deep);font-weight:800;font-size:15px}.patient-meta{font-size:12px;font-weight:500;color:var(--text-muted)}.payment-status-pill{display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:700;padding:3px 10px;border-radius:12px;width:fit-content;margin-top:2px}.payment-status-pill.paid{background:#dcfce7;color:#15803d}.payment-status-pill.pending{background:#fef3c7;color:#b45309}.payment-status-pill .dot{width:5px;height:5px;border-radius:50%;background:currentColor}.card-contact-row{display:flex;align-items:center;justify-content:flex-start;gap:8px;padding:8px 12px;background:#f2f8f5;border-radius:10px;margin-bottom:12px;font-size:12px}.contact-label{color:var(--text-muted);font-weight:600}.btn-call-clinic{display:inline-flex;align-items:center;gap:5px;color:var(--primary-green-hover);text-decoration:none;font-weight:700;padding:3px 8px;border-radius:6px;background:#fff;border:1px solid #c7e3d6;transition:all .2s ease}.btn-call-clinic:hover{background:#e4f4ec;color:var(--primary-deep)}.card-footer{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:8px;padding-top:12px;border-top:1px dashed #dbe8e2;font-size:12px;color:var(--text-muted)}.ref-wrapper{display:flex;align-items:center;gap:6px}.ref-label{font-weight:600;color:var(--text-light)}.ref-copy-btn{display:inline-flex;align-items:center;gap:6px;background:#f0f7f3;border:1px solid #cfe2d8;padding:3px 8px;border-radius:6px;cursor:pointer;transition:all .2s ease;font-family:inherit;color:var(--primary-deep)}.ref-copy-btn:hover{background:#e2f1ea;border-color:#bedad0}.ref-code{font-family:SFMono-Regular,Consolas,Liberation Mono,Menlo,monospace;font-weight:800;font-size:12px;letter-spacing:.05em}.copy-icon{font-size:12px;color:var(--text-muted)}.copied-badge{display:inline-flex;align-items:center;gap:3px;background:#166534;color:#fff;font-size:10px;font-weight:700;padding:1px 6px;border-radius:4px}.registered-date{font-size:11px;color:var(--text-light)}.loading-skeleton-list{display:flex;flex-direction:column;gap:16px}.skeleton-card{background:#fff;border:1px solid var(--border-soft);border-radius:var(--card-radius);padding:20px;box-shadow:var(--shadow-sm)}.skeleton-row{display:flex;align-items:center;gap:12px;margin-bottom:16px}.skeleton-avatar{width:44px;height:44px;border-radius:12px;background:#e8f0ec;animation:pulseSkel 1.5s ease-in-out infinite}.skeleton-lines{flex:1;display:flex;flex-direction:column;gap:8px}.skel-line{height:12px;border-radius:6px;background:#e8f0ec;animation:pulseSkel 1.5s ease-in-out infinite}.skel-line.w-60{width:60%}.skel-line.w-40{width:40%}.skeleton-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:10px}.skel-box{height:56px;border-radius:10px;background:#f1f7f4;animation:pulseSkel 1.5s ease-in-out infinite}@keyframes pulseSkel{0%{opacity:.6}50%{opacity:1}to{opacity:.6}}.empty-appointments{text-align:center;background:#fff;border:1.5px dashed #c9dfd6;border-radius:var(--card-radius);padding:40px 20px;margin-top:12px;box-shadow:var(--shadow-sm)}.empty-icon-wrap{width:64px;height:64px;border-radius:20px;background:#eaf7f0;color:var(--primary-green-hover);display:flex;align-items:center;justify-content:center;margin:0 auto 16px;border:1px solid #cfead9}.empty-icon{font-size:32px}.empty-appointments h3{font-size:19px;font-weight:800;color:var(--primary-deep);margin:0 0 8px}.empty-appointments p{font-size:14px;color:var(--text-muted);max-width:440px;margin:0 auto 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